Resources

COVID-19 Financial Resources
*All Materials Can Be Provided in English and Spanish (upon request)

Touch Stones Financial Wellness Services is committed to providing consumers with up-to-date information and resources to protect and manage their finances during this difficult time.

The following are resources available from the Consumer Financial Protection Bureau (CFPB) to help you make informed financial decisions during these uncertain times. You can download a pdf version here or view resources directly below.

Mortgage and Housing Assistance

If you're concerned about how to pay your mortgage or rent, we have information on what to do now, and what your options are for mortgage and rental relief. https://www.consumerfinance.gov/coronavirus/mortgage-and-housing-assistance/

Managing Your Finances

We have resources to help you protect and manage your finances if you are facing financial difficulties as a result of the pandemic. https://www.consumerfinance.gov/coronavirus/managing-your-finances/

 

Student Loans

Student loan borrowers now have more benefits to consider when planning for the potential financial impact from coronavirus. https://www.consumerfinance.gov/coronavirus/student-loans/

Avoiding Scams 

Scammers are taking advantage of the coronavirus pandemic to con people into giving up their money. https://www.consumerfinance.gov/coronavirus/avoiding-scams/

Submitting a complaint

If you have a problem with a consumer financial product or service, you can try reaching out to the company first. Companies can usually answer questions unique to your situation and more specific to the products and services they offer. We can also help you connect with the company if you have a complaint. You can submit to the CFPB online or by calling (855) 411-2372.

For homeowners: Start a complaint

For renters: See more about filing a complaint about discrimination or against a landlord

Older Adults and Their Families

Older adults may have unique financial concerns during the pandemic, including being targeted by scammers, experiencing separation from caregivers who help manage their money, or facing tough choices prior to and during retirement. We have resources to help. https://www.consumerfinance.gov/coronavirus/older-adults/

 

Listed are links to other government agencies that can help you find information about unemployment, leave, health benefits, and other topics that can provide assistance during this time.  Please feel free to reach out to any of these agencies as needed.

Banking and finances

Unemployment, leave, and health benefits

Scams

Social security

Student loans

Food assistance

Small businesses

Service Members

Older adults

Eldercare locator from the U.S. Administration on Aging 
The eldercare locator can connect older adults and their families to services. You can also call 1-800-677-1116.

General Financial Resources
*All Materials Can Be Provided in English and Spanish (upon request)

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